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Our products are downloadable digital goods and…
Immediately after the purchase, the download link of the purchased software package, will be added to your User Panel on our website, in the “Download purchased products” section. You always can login into your user panel by your username and password and download the latest version of the purchased software. The default username and password for logging into user panel are the email address and phone number that you have entered in the purchase form.
However, if you already registered on our website before the purchase and you did your purchase with your registered username, your already know your password.
Moreever, about the licenses of the Virtual User bot maker programs, based on your purchase, the access will be granted to generate serial number of player or editor program in your User Panel. So, by inserting your computer hardware id (according to tutorial which is inside the downloaded software package) you can generate and use the serial numbers to activate the programs.
In case you are unable to download the software you purchase, or you are unable to activate the programs (according to tutorial which is inside the downloaded software package) you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded, and delivered to you.